Every business has that one customer. The work is done, the invoice went out, and now it's sitting there — 30, 60, 90 days past due — while you're too busy running the business to send a follow-up email.
The problem isn't that you don't care about getting paid. It's that chasing invoices is tedious, easy to forget, and awkward enough that it keeps sliding to the bottom of the list.
How Odoo Community handles it
- Open Accounting → Customers → Invoices and filter by "Overdue." This single view shows you exactly who owes you money and how late they are — no spreadsheet required.
- Use the Follow-up report to see aging by customer, grouped into buckets (30/60/90+ days).
- Send a payment reminder directly from the invoice — Odoo tracks that it was sent, so you're not relying on memory.
- Set a weekly recurring reminder for yourself (or a team member) to run this report every Monday morning.
Getting paid on time isn't about being aggressive with customers — it's about having a system that surfaces the problem before it becomes a cash flow crisis.