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How we work

No Design Rounds. That Is the Whole Point.

Two weeks instead of three months, and a price you know before we start. Here is exactly what we do, exactly what you do, and exactly what we will not do.

The process

Four steps. You are involved in two of them.

1

You send a voice note

Five minutes, no preparation, no forms to fill in. Tell us what your business does, who buys from you, and what is currently driving you mad. Type it instead if you would rather.

2

We write the brief

We turn what you said into a written brief: every page, every form, every thing that will exist when we are finished. You read it and tell us what we got wrong.

3

You approve it and pick a theme

Choose from a set of ready themes. That is the design decision — one decision, made once, from real options you can see.

4

We build it and you go live

About two weeks later you have a working front desk: site, enquiries and invoicing. We hand it over and show you how to change your own text.

Read this part twice

We are not a design agency — on purpose

You choose a theme. Your words go into it. We do not do design rounds, colour debates, or "can we see three versions" — and that is exactly why this takes two weeks and costs what it costs, instead of three months and five thousand dollars.

If what you want is a bespoke visual identity built from scratch, you want a design studio, and we will gladly point you at one. If what you want is to stop losing enquiries and start getting paid on time, you are in the right place.

The brief is the build

Everything in the approved brief gets built. Anything that comes up afterwards is a new project with its own price. That is not us being rigid — it is so nobody is quietly absorbing extra work and nobody is quietly resenting it. You always know what you are getting and what it costs.

What is included

  • A written brief from your voice note, before any building starts
  • Your pages built into a theme you chose, on your own domain
  • Enquiry forms that land in one list, not an inbox
  • Quoting and invoicing set up and working
  • Mobile checked, search basics done, go-live handled
  • A handover session so you can edit your own words afterwards

What is not

  • Custom visual design, logo design, or brand identity work
  • Rounds of design revisions or alternative layouts to compare
  • Writing your content for you — the words are yours, we place them
  • Photography, illustration, or video production
  • Anything that was not in the brief you approved

None of these are things we think are unimportant. They are things other people do better, and pretending otherwise would cost you time and money.

And afterwards

The system is bigger than the bit you start with

Your front desk runs on a platform that also does stock, projects, timesheets, purchasing, point of sale and full accounting. None of it is switched on at the start, because you do not need it yet.

When you do, it is a setting rather than a migration. One of our clients started small and now runs thirty-four tills in twelve cities on the same system.

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If that sounds like the way you want to work

Book a discovery session. You leave with a written scope and a fixed price, whether or not you go ahead with us.

Book a Discovery — $285

Not keen on a call? Answer our questionnaire instead — $195